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Introducing H2Safety

Who H2Safety is and what the H2CommandCentre platform is built to do.

Written by Phil Wheaton

H2Safety has spent two decades building emergency response programs that hold up when they are tested. Since 2004 we have grown from a Calgary consultancy into one of Canada's leading emergency response management providers, and the scope of what we do has grown with us.

We are not a tool that only hosts your emergency response plan. We are the team behind the whole program. That means training and exercises, regulatory consulting and license applications, GIS and cartography, release rate and Emergency Planning Zone (EPZ) calculations, printed response plans, public consultation and notification, ICS-trained responders on the ground, and Emergency Operations Centre setup, all the way through to the software that ties it together. Preparedness, response, and recovery, supported end to end by people who do this for a living, 24/7/365.

Our roots run deep in Alberta and British Columbia, where our work is built to meet Alberta Energy Regulator (AER) and B.C. Energy Regulator requirements. That regulatory grounding is part of why organizations trust us, but it is not the edge of our map. As part of SGS, the global testing, inspection, and certification multinational, we support organizations across North America and around the world, in any jurisdiction where being ready matters.

H2CommandCentre

H2CommandCentre (H2CC) is our emergency management platform. It was designed from the start to handle a wide range of industries and use cases, from municipalities to mining to oil and gas, because an emergency does not care what sector it lands in. The platform scales to match the size and complexity of the organization using it.

Its applications share the same contacts, maps, and sessions, so information moves between them without re-entry:

  • Notify — mass notification by voice, SMS, and email.

  • COP+ — the Common Operating Picture: live mapping, hazard areas, and situational awareness, with dedicated modules for Wildfire, Respond, Spill, Asset, and Ice.

  • VEOC — the Virtual Emergency Operations Centre: the dashboard responders work from to mobilize and run a team during a live incident.

  • E-ERP — the Electronic Emergency Response Plan, the digital evolution of the response plan document.

  • GRP — the Geographic Response Plan for location-based response planning.

  • IAP — the Incident Action Plan.

  • Contact Manager — the shared contact database the other applications draw from.

Around the platform sit the services that make it a complete program: the legacy Emergency Response Plan (ERP) document service, the Central Reproduction Bureau for professional in-house printing, a Learning Management System hosting ICS courses and training, and H2Incident Support, our premium 24/7 on-call expert team for when you want specialists in the loop during a real event.

If you need help with any application, or with the broader emergency program behind it, contact your H2Safety representative.

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