Assign roles and application permissions
Access in H2CommandCentre is set per user, per module, in the User Roles section of Contact Manager. Each module (Notify, VEOC, COP+, Contact Manager, and the rest of your subscription) gets one of four roles:
No Access: the user cannot open the module.
User: standard access.
Admin: administrative access.
Super Admin: the highest level of access.
Before you start
You need administrator access to Contact Manager, and the person you are assigning must already be a credentialed user. Roles do nothing for non-credentialed contacts.
Assign a role
In the User Roles section, find the user. Search by first or last name, or filter by business unit.
The user's row lists every module with a role dropdown. Click the dropdown for the module you want to change.
Click the role: No Access, User, Admin, or Super Admin.
A success message confirms the change. There is no separate save step.
Fine-tune with Manage Permissions
Roles set the level; sub-roles set the specifics. Each module has its own set of Manage Permissions sub-roles, so what you see under COP+ differs from Contact Manager.
Click the right-pointing arrow beside the user's details. It turns downward and reveals the Manage Permissions area.
Click the dropdown arrow under Manage Permissions for the module you want. The module's sub-roles drop down.
Check the box beside each sub-role the user needs. Assign as many as their tasks require.
Checking a box saves it automatically. A success message appears at the top right of the screen.
