Manage users in an active session
The User List is your roster control for a Virtual Emergency Operations Centre (VEOC) session: see who is online, chase stragglers with a fresh invite or call, log off stuck accounts, remove people who are done, and switch users to view-only. Most actions need Initiator or Administrator access.
Before you start
Anyone in the session can view the User List. The management actions below require Initiator or Administrator rights. See Understand roles and permissions.
Read the list
Click the User icon in the left-hand menu.
A green dot means the user is active or online; a grey dot means they are not.
An assigned position appears under the username.
The ellipsis beside a user opens the management options your access level allows.
The management options
Edit Position: assign, change, or remove the user's position. Users cannot edit their own. Full walkthrough: Assign and edit positions.
Resend Invite: send the session invite again, for example after contact information changes or the original is lost.
Call: resend the pre-determined automated call to the user.
Log Off: log a user out of the session when they cannot do it themselves.
Remove: take a user out of the active session when they are no longer required.
Make Observer: limit the user to view-only. Observers cannot send notifications or access system features.
On mobile: open the menu in the top right-hand corner and select Users. The same status dots and roles appear. Mobile options are Edit Position, Resend Key, Log Off, Remove, and Make an Observer, plus two mobile extras: send a Direct or Private message to the user from here, and Filter Messages by criteria.
Adding people mid-session
The User List manages who is already in. To bring in someone new, use the Add User icon: Invite and add users to a session.